Privacy Policy • Tiso.com

Tiso Online Privacy Policy

Introduction

Our Privacy Policy explains how and why we collect personal information about you.

The information that we gather from you as a customer helps us to personalise and improve the experience that you have at tiso.com. We will use your information to process your payments, deliver your goods, communicate with you about your order and generally maintain your account with us. We will also use information to protect against and prevent fraud or abuses of our website.

We receive a number of types of information. They include information that you provide, automatic information that we receive whenever you interact with the site and email information. We use ‘cookies’ and whenever your web browser accesses tiso.com we obtain certain types of information. You can visit our website anonymously, although we cannot personalise your experience if you choose to do this.

Statement of intent

We are committed to responsible management of personal information in accordance with the Data Protection Act 1998 and the Privacy and Electronic Communications (EC Directive) Regulations 2003. The registration number of Graham Tiso Limited on the UK Data Protection Register is Z4852893 (see www.dataprotection.gov.uk).

Cookies

Cookies are small pieces if data that are transferred to your computer’s hard drive through your web browser. This enables our system to recognise your browser.
The Help menu on the menu bar of most browsers will tell you how to prevent your browser from accepting cookies, how to have the browser notify you when you receive a new cookie and how to disable cookies. You are entitled to refuse the use of cookies on this site. For more information about how to manage and disable cookies we recommend that you visit: http://www.allaboutcookies.org/
If you leave your cookies turned on, you should always sign off when you are finished using a shared computer.

This website uses Google Analytics, a web analytics service provided by Google, Inc.   Google Analytics uses ‘cookies’, which are text files placed on your computer, to help the website analyse how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States . Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage.  Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google.  You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.  By using this website, you consent to the processing of data about you by Google (and Graham Tiso Ltd) in the manner and for the purposes set out above.

Storage of Information

We will keep your personal information for as long as we need it to provide our products and/or services to you. We will try to keep personal information which we hold about you up to date, but if you think that we are holding information which is inaccurate or you are otherwise then please contact us to let us know.
You are entitled under the Data Protection Act 1998 to a copy of the personal information that we hold about you if you apply to us in writing. We may make a small charge for dealing with any such request.

Sharing of Information

Our customers and their information are important to tiso.com, and it is not our policy to sell their information to third parties. We do employ service companies to fulfill some of our operational functions; some of these companies may be given access to customer information in order to perform their functions. They will not use the information for any other purpose. Examples of when we would use other companies would be for delivery of an order or processing a credit card payment. Apart from this we will not share or transfer any personal information with any other third party unless we are required to do so by law.

Security of Information

We use SSL (Secure Sockets Layer) software during the transfer of information. This encrypts any information that you send.

Credit card details are only passed to the appropriate credit card company during the processing of your order.

You can always choose to withhold information, even though it may be needed to complete a purchase.

It is the customer’s responsibility to be aware of these terms and of any changes that may be made to them.

Third party sites

This site provides links to other websites. Our Privacy Policy applies only to this site and we are not responsible for the privacy practices of third party sites.  We cannot accept responsibilty for any content or links on these websites.