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Tiso Group - Covid-19 Updates

  • 24 March 2020

    Due to growing concerns over the spread of the COVID-19 Coronavirus and in line with the UK Government and Scottish Government’s public health advice, we have taken the difficult but necessary decision to temporarily close all Tiso, Alpine Bikes, Blues Ski and George Fisher stores and management operations as of - Monday 23 March 2020 - until further notice.

    This includes all our physical stores across Scotland and the Lake District, as well as our online function and warehouse. All in-store events have also been cancelled.

    The health and wellbeing of our staff and valued customers is the most important thing at this difficult time. We will re-commence online operations as soon as it is practical and safe to do so.

    It is uncertain how long we will remain closed given the rapidly changing situation and we will continue to follow the UK Government and Scottish Government’s public health advice in the interim.

    While our stores are closed you can keep in touch with updates and changes via our website www.tiso.co.uk or via our social media channels on Instagram, Facebook, Twitter @TisoOnline.

    We wish all of you and your families good health during this incredibly challenging time.

    Best wishes,

    Chris Tiso

  • 23 March 2020

    Due to the ongoing Covid-19 situation we have taken the difficult but necessary decision to temporarily close all Tiso, Alpine Bikes, Blues Ski and George Fisher stores, including our Online stores.

    The health and wellbeing of our staff and valued customers is the most important thing at this difficult time.

    We apologise for any inconvenience.

    We will re-commence in-store and online operations as soon as it is practical & safe to do so.

    While we're closed, please keep in touch with any updates or changes via our website www.tiso.com

    Instagram / facebook / Twitter - @TisoOnline

    Thank you for your continued support patience loyalty and understanding.

    Keep Safe,

    Chris Tiso

  • 23 March 2020

    Online Checkout Closed

    Unfortunately we are unable to take online orders at this time. This is due to our being unable to safely dispatch.

    We apologise for any inconvenience.

    We will re-commence online operations as soon as it is practical & safe to do so.

    While we're closed, please keep in touch with any updates or changes via our website www.tiso.com/covid-19

    Instagram / facebook / Twitter @TisoOnline

    Thank you for your continued support patience loyalty and understanding.

    Keep safe

    Chris Tiso

  • 23 March 2020

    Due to the ongoing Covid-19 situation we have taken the decision to temporarily close the following stores:


    Tiso Glasgow, Buchanan Street
    Tiso Dundee
    Alpine Bikes, Glentress
    Tiso Edinburgh, Rose Street

    The health and wellbeing of our staff and valued customers is the most important thing at this difficult time.

    We remain open for business at tiso.com, ready to equip and inspire our customers to get outside responsibly; following Government guidelines, raise their spirits and look after their mental as well as physical health.

    Further news and updates on when our stores will re-open can be found here at tiso.com

    You can also contact us at customer.services@tiso.co.uk

  • 17 March 2020

    To the Tiso, Alpine Bikes, Blues Ski and George Fisher communities.

    In light of the ever-evolving Covid-19 situation, I wish to personally reach out to reassure you that Tiso Group has the health and wellbeing of our staff, valued customers and trusted suppliers very much front of mind at this difficult time.

    We are closely following the latest guidance from Government and Health Protection Scotland (HPS). While some staff are self-isolating as a precautionary measure, I am pleased to advise that across our business, we currently have no confirmed cases of the virus.

    Our stores remain open at this time with additional health and safety measures in place. This includes regular cleansing of high footfall areas and the availability of anti-bacterial hand gels on counters.

    It is a fast-moving situation and we will certainly keep you fully informed should we need to temporarily close our physical stores in light of further advice from Government. Of course, we hope to remain open for business at tiso.com and georgefisher.co.uk where customers from throughout the outdoor communities can shop and raise spirits by sharing inspirational stories.

    As a valued member of our community, I really appreciate your support at this challenging time, and I will be in touch with further news as soon as it becomes available.

    Stay safe and keep in touch.

    Yours

    Chris Tiso

    CEO Tiso Group.