Alpine Bikes, Scotland’s Bike Specialists is now the biggest independent cycle retailer in Scotland. Our staff are expertly trained in every aspect of cycling, whether you need suspension set up, a puncture fitting, bike fitting or a new bike for the kids. We offer a wide range of kit from brands including Specialized, Trek, Cube, Endura, Fox, POC, Dakine & Whyte. We live and breathe cycling, so whatever your aspirations, whatever your experience, we’ll help you take your cycling up a gear.
At Blues Ski, Scotland’s Ski Specialist, we’ve been providing the finest ski equipment for over 30 years, and we’ve been skiing on every continent. Whether you’re just starting out or pushing boundaries, heading for the Alps or staying close to home, we’ve got the knowledge, experience and passion to help you have the best time on the slopes. With collections from top brands including Fischer, Head, Rossignol, Black Crows, Norrona, Arc'teryx, Scott, Spyder & Kjus, whatever you ski, we’ve got you covered.
Enquiry about your order, product, Outdoor Experience card, delivery options or just stuck? There's a few ways you can speak to us.
Scotland's Bike Shop | Since 1989
Scotland's Ski Shop | Since 1977
Gift vouchers can only be redeemed in store and not online, with stores closed due to national lockdown we have decided to pull all gift vouchers from sale online until stores can be reopened. We apologise for any inconvenience this may cause.
In line with government national lockdown restrictions, we have currently temporarily closed all Tiso stores. However, Alpine Bikes Edinburgh and Alpine Bikes Aberdeen will continue to trade as normal but with reduced opening hours.
Tiso.com will continue to trade as normal during this period, with increased demand online deliveries will take slightly longer than usual to arrive. We apologise for the inconvenience and ask you to bear with us while we adjust to the current situation. Currently, most items will be dispatched within 2 working days, with bikes up to 10 working days.
Our returns centre is currently under Tier 4 restrictions. To ensure the safety our staff we are running with a limited team and refunds will take longer than usual to be processed.
Our returns policy has been extended to allow the return of goods purchased during December and January for 28 days after restrictions are eased in Edinburgh. We would ask, where possible, that you delay the return of goods until restrictions have been eased. We’ll post an update on this page once restrictions have eased.
We recommend sending all returns using a tracked delivery method and thank you for your patience at this time.
Whilst under current restrictions, to protect our team and customers, we will no longer accept Returns, Repairs or Exchanges. For purchases made during December and January, we will offer a 28-day return period starting from the date this location moves out of Tier 4. All other Refund & Exchange Policy terms and conditions remain the same.
For any enquiries regarding any of the above topics, please contact firstname.lastname@example.org.
We are delighted to announce that we are reopening more of our stores from today onwards.
We have been busy setting up our stores with everything you will need to enjoy the outdoors this summer - including our biggest and best ever camping and watersports ranges. You will also find a full range of seasonal clothing and essential footwear in a carefully adapted environment.
We are committed to your and our colleagues safety, and we feel confident that you will be comfortable with the necessary changes we have had to make without compromising our commitment to personal service. Thank you for your patience and continued loyalty which has been greatly appreciated through this challenging time for us all.
We look forward to welcoming you in store soon and would like to take this opportunity to wish you all a happy and healthy summer of outdoor fun!
The following stores will be open from Thursday 2nd July. Opening hours may vary - see here for details.
The following stores will be open from Saturday 4th July:
The following stores are closed until further notice:
Servicing & Repairs:
We are delighted to announce our Alpine Bikes stores in Aberdeen & Edinburgh will be opening as of Thursday 30th April. Due to ongoing social distancing restrictions we have temporary adapted our business and made changes to the way we work. We ask that all customers adhere to the following measures which will be prominently displayed around our open stores. These measures have been put in place to protect you and our team members.
The following stores will be open from Thursday 30th April. Opening hours for all stores are 10AM to 4PM, Monday to Sunday:
A FEW NOTES
Store Openings: In line with government restrictions, we plan to open our Alpine Bikes stores in Hamilton Place, Edinburgh, and our Holburn Street Aberdeen store very soon. Recently, cycling has become an essential mode of transport and a key form of exercise for many. We've served the Scottish cycling community for over 30 years and with these stores and our online operation, we aim to support every cyclist in this challenging time.
Deliveries: We continue to work hard with staff, suppliers and partners to apply social distancing guidelines and PPE to all relevant parts of our business. This means that some deliveries will take slightly longer than usual to arrive. We apologise for the inconvenience and ask you to bear with us while we adjust to the current situation. Currently, most items will be dispatched within 2 working days, with bikes up to 10 working days.
Returns: Whilst our online operation has re-started, our warehouse remains closed and so we cannot accept any returns at this point in time. For all orders placed online, we will extend the returns period to 2 weeks beyond the relaxation of lockdown restrictions which will enable our warehouse to open. All customers will be informed via email when we can accept returns, and we will also highlight on our social media channels.
Bikes: The current crisis has seen an exponential growth in demand for bikes. While our full range of bikes is now available online, and we are working to dispatch these as quickly as possible, please be aware it can take up to 10 working days for delivery. This is due to both the demand and ensuring every bike is built and tuned to our own high standards. When your bike arrives it will require minimal assembly and be ready to ride within minutes.
To All Our Loyal & Valued Customers
We’re delighted to share the exciting news that we have re-opened online!
Opportunity to exercise and enjoy the outdoors are limited for most of us but we are here to support you with our full range across outdoor and bike.
We are also planning to re-open our Alpine Bikes stores in Edinburgh & Aberdeen very soon. Recently, cycling has become an essential mode of transport and a key form of exercise for many, and we’re determined to continue to be part of the expanding cycling community here in Scotland that we have served for over 30 years.
Due to certain restrictions there may be a delay to your order being dispatched. We apologise for any inconvenience and would ask that you bear with us whilst we adapt to these difficult circumstances.
Once again, we’d like to offer our gratitude and support to all frontline workers who continue to show such bravery and commitment in caring for our communities in these challenging times.
Best Wishes From All At Tiso
Dear Valued Customer
We hope this finds you and your families safe and well - we know this is an incredibly difficult and worrying time for all of us.
As you know we remain closed due to COVID-19 restrictions on non essential business activity. Following the anticipated confirmation yesterday that the ‘lockdown’ will continue for at least a further three weeks we regret that at this stage we are unable to confirm when we will be in a position to reopen. We remain hopeful that a partial relaxing of the restrictions in the near future will allow us to begin serving you again soon.
May we take this opportunity to thank you for your patience, understanding and support. On behalf of all at Tiso, Alpine Bikes, Blues Ski and George Fisher we greatly appreciate your loyalty and look forward to sharing stories and images of adventure via Facebook and Instagram until we can once again share our love of the outdoors.
Finally we know we count many frontline workers amongst our valued customer community - to them we would like to express our heartfelt gratitude for their bravery and service.
While our stores are closed you can keep in touch with updates and changes via our website www.tiso.co.uk or via our social media channels on Instagram, Facebook, Twitter @TisoOnline.
With best wishes to you all,
Due to growing concerns over the spread of the COVID-19 Coronavirus and in line with the UK Government and Scottish Government’s public health advice, we have taken the difficult but necessary decision to temporarily close all Tiso, Alpine Bikes, Blues Ski and George Fisher stores and management operations as of - Monday 23 March 2020 - until further notice.
This includes all our physical stores across Scotland and the Lake District, as well as our online function and warehouse. All in-store events have also been cancelled.
The health and wellbeing of our staff and valued customers is the most important thing at this difficult time. We will re-commence online operations as soon as it is practical and safe to do so.
It is uncertain how long we will remain closed given the rapidly changing situation and we will continue to follow the UK Government and Scottish Government’s public health advice in the interim.
We wish all of you and your families good health during this incredibly challenging time.
Due to the ongoing Covid-19 situation we have taken the difficult but necessary decision to temporarily close all Tiso, Alpine Bikes, Blues Ski and George Fisher stores, including our Online stores.
The health and wellbeing of our staff and valued customers is the most important thing at this difficult time.
We apologise for any inconvenience.
We will re-commence in-store and online operations as soon as it is practical & safe to do so.
While we're closed, please keep in touch with any updates or changes via our website www.tiso.com
Instagram / facebook / Twitter - @TisoOnline
Thank you for your continued support patience loyalty and understanding.
Online Checkout Closed
Unfortunately we are unable to take online orders at this time. This is due to our being unable to safely dispatch.
We will re-commence online operations as soon as it is practical & safe to do so.
While we're closed, please keep in touch with any updates or changes via our website www.tiso.com/covid-19
Instagram / facebook / Twitter @TisoOnline
Due to the ongoing Covid-19 situation we have taken the decision to temporarily close the following stores:
Tiso Glasgow, Buchanan Street
Alpine Bikes, Glentress
Tiso Edinburgh, Rose Street
The health and wellbeing of our staff and valued customers is the most important thing at this difficult time.
We remain open for business at tiso.com, ready to equip and inspire our customers to get outside responsibly; following Government guidelines, raise their spirits and look after their mental as well as physical health.
Further news and updates on when our stores will re-open can be found here at tiso.com
You can also contact us at email@example.com
To the Tiso, Alpine Bikes, Blues Ski and George Fisher communities.
In light of the ever-evolving Covid-19 situation, I wish to personally reach out to reassure you that Tiso Group has the health and wellbeing of our staff, valued customers and trusted suppliers very much front of mind at this difficult time.
We are closely following the latest guidance from Government and Health Protection Scotland (HPS). While some staff are self-isolating as a precautionary measure, I am pleased to advise that across our business, we currently have no confirmed cases of the virus.
Our stores remain open at this time with additional health and safety measures in place. This includes regular cleansing of high footfall areas and the availability of anti-bacterial hand gels on counters.
It is a fast-moving situation and we will certainly keep you fully informed should we need to temporarily close our physical stores in light of further advice from Government. Of course, we hope to remain open for business at tiso.com and georgefisher.co.uk where customers from throughout the outdoor communities can shop and raise spirits by sharing inspirational stories.
As a valued member of our community, I really appreciate your support at this challenging time, and I will be in touch with further news as soon as it becomes available.
Stay safe and keep in touch.
CEO Tiso Group.
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