Based in Sunderland, their expert crew knows Berghaus gear like the back of their hand and is ready to stitch every rip and replace every zip—for free. It’s good for you, great for the planet, and easy to access with their streamlined process.
Free Repairs, Anytime
Berghaus offers free repairs on their gear as long as it’s repairable, no matter how many times it needs fixing. Berghaus users simply cover the cost of sending items to the team, and the rest is taken care of.
A Simple Process
The Repairhaus team has created a straightforward, four-step system:
When Repairs Aren’t Possible
If an item is beyond repair, Berghaus offers two solutions. For products under guarantee, they’ll provide a replacement. For others, they’ll upcycle the item with your permission and offer a 30% discount on a new purchase.
By promoting repairs over replacements, Berghaus is helping customers extend the life of their gear, protect the planet, and keep the spirit of adventure alive.