The Tiso Footwear Guarantee
With over 50 years' footwear experience, we guarantee you the perfect fit*.
Why choose Tiso?
We started out buying and selling boots in 1962. You could say Tiso has been built on footwear - certainly our reputation has. For over fifty years, we have been helping our customers have adventures, whether large or small, with friends, family or alone in the wild. For us the outdoors isn't just a living, it's a way of life.
Working with experts
We've been working closely with the leading boot manufacturers for many years and in some cases decades. This means we get the right models for the unique Scottish environment... and you get the highest standard of product.
Specialist fitting service
We provide a specialist boot fitting service on all footwear that you can take advantage of in store. We start by measuring your feet and take account of all factors which affect comfort. You can also make use of our FootBalance systems at selected stores, which create 100% customised insoles for the perfect fit.
Certified staff
Only staff who are trained and qualified in boot fitting work in our boot rooms. Our team attend regular training camps to ensure their skills are spot on. You can be sure you are not only getting the best possible service but also benefitting from knowledge accumulated in over fifty years of keeping feet happy!
Talk to us
We encourage everyone to spend time talking to us about their planned use for their boots and any particular potential problem areas - don't worry, we've seen it all before! Along with being certified, our staff are all outdoor lovers themselves and can relate to your situation.
Boot care information
Ask one of our team for specific advice on recommended cleaning and/or protective products and techniques. You'll also be given a boot care leaflet with full details which will be signed by the member of staff who served you - any issues and you know where and who we are!
Help with repairs
We have an in-house resoling and repair facility here in Edinburgh. We want to ensure that your footwear is suitable for whatever your next adventure may be. Come and chat to us for further information or email customer.services@tiso.co.uk if your query cannot be resolved in store.
*Get a free and expert boot fitting service today. Visit your nearest Tiso >>
