Cyclescheme is a way to pay for your new bike and any additional accessories or equipment through a monthly salary sacrifice. The payments are taken directly from your gross salary which means you don't pay any interest fees and you reduce the amount of Income Tax and National Insurance you pay.

With Cyclescheme, you save money on your new bike (and any additional accessories or equipment) through tax efficient payments. Once you've checked your employer is signed up to Cyclescheme, you can go ahead and ask us for a quote or place an order if you've already got a Certificate.

Most employers choose not to set a Cyclescheme spend limit. This means you can get the exact bike or e-bike and accessories you need to cycle commute. Visit cyclescheme.co.uk, select 'I'm an employee' and enter your employer's name to see your limit.

No, you can't add your own money when paying with Cyclescheme as per the Cycle to Work scheme guidance.

If your bike is faulty, please contact our Customer Services Team who will be happy to assist.
Email: hello@tiso.co.uk
Telephone: +44 (0)131 561 2010 10am - 5pm, 5 days a week (Monday-Friday). If calling about an online order, please have your Order ID handy.

If you change your mind and need to return the bike or any other additional items to us, please note there may be a charge for this.

Once you have applied for your Certificate, the process typically takes between 3-14 days, depending on how quickly your employer processes your application. If you have an application in place, you can check the status via your Cyclescheme account.

The standard period for a Cyclescheme Certificate is 12 months. Some employers do offer 6, 18 and 24 month schemes. You will ultimately need to check with your employer.