Yes! Our range of gift cards can now be used in-store and online at any Tiso, Alpine Bikes, Blues & George Fisher stores.
Yes, both our eGift and Physical gift vouchers can be topped up with more balance instore.
Online Gift vouchers can be redeemed at the checkout stage, under the section "Have a Gift Card?", press the redeem gift card button then select eGift voucher. Then you simply enter the code from your email into "Voucher Number" box.
If the gift voucher is valid and has credit, the remaining balance will be shown on screen and allow you to adjust the amount of credit you would like to spend on this purchase.
Should your card not have enough credit to cover the whole payment you can pay the remaining balance with card or alternative payment methods. Please note that it’s not possible to use PayPal with Gift Vouchers currently.
Physical vouchers can be redeemed at the checkout stage, under the section "Have a Gift Card?", press the redeem gift card button then select Store Card.
On the reverse of your Gift Card enter the long number under the barcode into the Card Number box, then scratch off the online code panel and enter this number into the PIN box.
If the gift voucher is valid and has balance, the remaining balance will be shown on screen and allow you to adjust the amount of credit you would like to spend on this purchase.
Should your card not have enough to cover the whole payment you can pay the remaining balance with card or alternative payment methods. Please note that it’s not possible to use PayPal with Gift Vouchers currently.
If your voucher doesn't cover the full cost of your order, you can use alternative payment methods to pay the remaining balance. Please note it is not possible to use Paypal at this time.
For items purchased in-store with a gift card, please return the item to one of our stores and you will be issued with a gift card to the correct value.
If returning an item bought online with a gift card, your balance will be returned to the gift voucher used during the original online order. If you paid with a combination of bank card and gift card, we'll refund anything amount paid with a gift card first and then refund any outstanding amount to your payment card.
No, you can choose how much of the existing balance you would like to spend, and the balance will remain on the card for future purchases.
Please note Gift cards are only valid for 1 year from the purchase.
All Gift Cards are valid for 1 year from purchase date.
eGift cards, usually will be sent within 10~20 minutes apon approval of your payment.
Physical cards are usually processed and despatched within 2 working days, delivery is usually within 5 working days.
If you can provide proof of purchase we might be able to help, please contact our customer services department for more information hello@tiso.co.uk
Full our full terms and conditions please visit Terms & Conditions
Yes, there is currently a limit of up to £500 per Gift Card.
Feel free to contact us in-store or you can contact our customer service team on hello@tiso.co.uk or +44 (0)131 561 2010