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Our finance options are easy to set up, either in-store or online:

How It Works

Choose Your Items:

Pick your bike and any other clothing or equipment you want.

Choose Your Finance Option:

When in-store, a staff member can talk you through the options. If using our website, add your items to the basket and got to the checkout to see the finance terms available to you.*

Choose Your Deposit:

Decide how much you wish to pay up front and how much to finance. When using our website, a calculator in the checkout allows you to vary the deposit and monthly payments to suit yourself.*

Apply For Finance:

Whether in store or online, you will need address details for the last 3 years, bank details and employment details. When applying in store, you will need photo ID. When applying online, you will be redirected to our finance partner website (V12 Finance) to submit this information.

Decision:

If you are accepted by our finance partner, you will be asked to sign the agreement and pay the deposit. Note: if applying online, you will not be redirected back to the Tiso or Alpine Bikes website - the order will be sent to us directly on submission of the signed documents.

Confirmation (Online Only):

If applying online, at this stage you will receive a confirmation email from Tiso & Alpine Bikes about your order. Please Note: The confirmation of finance orders are manually checked and will only be sent during working hours.

Start Riding:

If in store, you can take your bike away and get riding. If buying online, your bike will be delivered to you in 5 - 10 working days.

Finance Options

Full Price Bikes (Representative example)
  • Order Value £400+
    6 Month Term
    0% APR
  • Order Value £400+
    9 Month Term
    0% APR
  • Order Value £400+
    10 Month Term
    0% APR
  • Order Value £400+
    12 Month Term
    0% APR
  • Order Value £850+
    18 Month Term
    0% APR
  • Order Value £1700+
    24 Month Term
    0% APR
  • Order Value £1700+
    36 Month Term
    0% APR

Representative example

Payments Breakdown

Example Sale



You’ve just found the perfect bike for you for £3639, here’s how your 36 month 0% finance deal could work out:


£90.98

monthly

(Representative example)

  • Purchase price : £3639
  • Interest at 0% APR: £0.00
  • Total amount payable is: £3639
  • 10% Deposit (minimum required): £363.90
  • Balance owing (amount of credit required): £3275.10
  • 36 equal Monthly Payments of: £90.98

Representative example

Required Information & Documents

You can apply for 0% finance in any of our Alpine Bikes stores or online. Please note that you will need to bring the following with you in stores, and have present for online applications:

  • Photo ID (in-stores only)
  • Bank Account number
  • Bank Sort Code
  • Full Address History (for the last three years)
  • Full Time Employment Details
  • Credit or Debit Card (in the same name as the finance application for the deposit)

Some (not so) Small Print:

  • To find information about Initial Disclosure Document click here
  • For Complaints Information for our customers click here
  • *Minimum deposit is 10% of the total order value but can be increased, typically up to 50%.
  • The finance process, application and decision is handled entirely by our finance partner V12 Finance. Any decisions made or queries regarding decisions should be directed to them.
  • Currently, finance is only offered on bikes. However, you can add other items like clothing and equipment to your order and have it included in the finance deal.
  • Online Orders: Every online order is checked on receipt manually to ensure correct details and stock. This means confirmation emails will only be sent during business hours, typically Monday to Friday. When you sign your finance agreement and pay the deposit, your order is placed with Tiso & Alpine Bikes and will be confirmed as soon as possible. On completion of your finance agreement, you will not be returned to the Tiso or Alpine Bikes website - this is normal. If you have any queries, please email us at help@tiso.co.uk where we will endeavour to respond ASAP within normal working hours.

FAQ

Yes, we offer all our finance packages online. See above for the full process.

Yes there is a minimum of 10% deposit required for all Finance packages

Yes you can make additional payments by debit card or cheque. Your monthly instalments will remain the same however your finance agreement will be paid off much quicker. For more payment information please check the V12 Finance help section here.

When applying for credit in store we check the following are true prior to applying for your credit with V12
Customer is 18 years or older
Customer is employed or partner is employed
Customer has been a resident of the UK for 3 years or more
Customer has a debit or credit card in their name
Customer has a bank or building society account in which to complete the direct debit instruction

V12 Finance will take payments monthly via direct debit on our behalf for the duration of the credit agreement.

We offer 0% credit for up to 24 months purchases over £450 (£750 for 6 month term)

Graham Tiso Limited is an Appointed Representative of Product Partnerships Limited which is authorised and regulated by the Financial Conduct Authority; registration number 626349. Product Partnerships Limited, Second Floor, Atlas House, 31 Kings Street, Leeds LS1 2HL. We are a credit broker not a lender. We can only introduce you to V12 Retail Finance Ltd (FRN: 679653) and Klarna who may be able to assist you with your requirements. We also offer unregulated credit agreements through Klarna (pay in 3 and pay in 30 days)** and V12 Retail Finance (interest free over 6, 10 and 12 months). Please note that these credit agreements are not regulated by the FCA. Please use these products responsibly and ensure you can make repayments on time. Finance is subject to status. T&Cs and eligibility apply. Failure to make repayments on time may negatively impact you.**