Skip to content
Customer Care Our Stores
  • Tiso

V12 Finance

Our finance options can be set up either in-store or online:

How It Works

Choose Your Items:

Pick your bike, tent, equipment and any other gear you need for your upcoming adventure.

Choose Your Finance Option:

When in-store, a staff member can talk you through the options. If using our website, add your items to the basket and proceed to the checkout to see the finance terms available to you.*

Choose Your Deposit:

Decide how much you wish to pay up front and how much to finance. When using our website, a calculator in the checkout allows you to vary the deposit (10% minimum) and monthly payments.*

Apply For Finance:

Whether in store or online, you will need address details for the last 3 years, bank details and employment details. When applying in store, you will need photo ID. When applying online, you will be redirected to our finance partner website (V12 Finance) to submit this information.

Decision:

If you are accepted by our finance partner, you will be asked to sign the agreement and pay the deposit. Note: if applying online, you will not be redirected back to the Tiso website - the order will be sent to us directly on submission of the signed documents.

Confirmation (Online Only)

If applying online, at this stage you will receive a confirmation email from Tiso about your order. Please Note: The confirmation of finance orders are manually checked and will only be sent during working hours.

Start Your Adventure:

If in store, you can take your items home on the day. If buying online, your order will be delivered to you within 3-5 working days. Please allow 5-10 working days for bikes.

Finance Options:

Payments Breakdown

Example Sale

You’ve just found the perfect bike for you for £3639, here’s how your 36 month 0% finance deal could work out:

Required Information & Documents

You can apply for 0% finance in any of our Tiso stores or online. Please note that you will need to bring the following with you in stores, and have present for online applications:

  •  Photo ID (in-stores only)
  •  Bank Account number
  •  Bank Sort Code
  •  Full Address History (for the last three years)
  •  Full Time Employment Details
  •  Credit or Debit Card (in the same name as the finance application for the deposit)

Some (not so) Small Print

  • To find information about Initial Disclosure Document click here
  • For Complaints Information for our customers click here
  • *Minimum deposit is 10% of the total order value but can be increased, typically up to 50%.
  • The finance process, application and decision is handled entirely by our finance partner V12 Finance. Any decisions made or queries regarding decisions should be directed to them.
  • Finance is offered on items over the cost of £450. However, you can add other items like clothing and equipment to your order and have it included in the finance deal should the order exceed £450.
  • Online Orders: Every online order is checked on receipt manually to ensure correct details and stock. This means confirmation emails will only be sent during business hours, typically Monday to Friday. When you sign your finance agreement and pay the deposit, your order is placed with Tiso and will be confirmed as soon as possible. On completion of your finance agreement, you will not be returned to the Tiso website - this is normal. If you have any queries, please email us at help@tiso.co.uk where we will endeavour to respond ASAP within normal working hours.
  • Tiso

    FAQs

Graham Tiso Limited is an Appointed Representative of Product Partnerships Limited which is authorised and regulated by the Financial Conduct Authority; registration number 626349. Product Partnerships Limited, Second Floor, Atlas House, 31 Kings Street, Leeds LS1 2HL. We are a credit broker not a lender. We can only introduce you to V12 Retail Finance Ltd (FRN: 679653) and Klarna who may be able to assist you with your requirements. We also offer unregulated credit agreements through Klarna (pay in 3 and pay in 30 days)** and V12 Retail Finance (interest free over 6, 10 and 12 months). Please note that these credit agreements are not regulated by the FCA. Please use these products responsibly and ensure you can make repayments on time. Finance is subject to status. T&Cs and eligibility apply. Failure to make repayments on time may negatively impact you.**