We use cookies to help us provide the best user experience possible. You can manage these via your browsers settings at any time. To learn more about how we use the cookies, please see our Cookie Policy.


Contact us

Contact us / Tiso, Alpine Bikes and Blues the Ski Shop

Got a question? You can get in touch with us using the contact details below.

Severe Weather Affecting Service Times

Unfortunately some of our services have been effected by the current adverse weather conditions. Order dispatch, store openings and telephone lines have been effected. For further information please email help@tiso.co.uk

Online orders

Enquiry about your order, Outdoor Experience card or upcoming delivery? There's a few ways you can speak to us.


+44 (0)141 559 5454

Tiso Online, Graham Tiso Ltd, 50 Couper Street, Glasgow, G4 0DL

Product queries

Got a query about a product that neither our website nor Google answers? Send us an email and we'll do the research for you.


Tiso repairs and warranty

For maintenance and aftercare advice, speak to the dedicated customer service team in your local store. However, if you have a specific query regarding customer repairs, warranty investigations or general product complaints (that cannot be resolved in-store) contact us using the details below.


+44 (0)131 561 2010

+44 (0)131 555 5886

Customer Services Department, Graham Tiso Ltd, 41 Commercial Street, Leith, Edinburgh, EH6 6JD

Alpine Bikes and Blues warranty

Visit or call your local store. Their customer services department will be happy to help. Find details here.

General business queries

If you're an organisation or business looking to work with us or discuss opportunities, contact our Edinburgh Head Office.


+44 (0)131 554 9101

+44 (0)131 554 9682

Tiso Head Office, 41 Commercial Street, Leith, EH6 6JD (registered in Scotland 81944)

Can't find what you're looking for? Email help@tiso.co.uk and we'll try our best to assist you.

Click here to find your nearest store >

Enter your email below to find your Outdoor Experience Card discount code to redeem your 10% discount. This code should be used at the basket page at checkout.

Our Outdoor Experience is no longer available to new sign ups and has been removed from sale at all Tiso, Alpine Bikes and Blues retailers. We are working on something new to take its place in the near future so keep an eye out for this exciting launch!

If you are already an Outdoor experience cardholder, do not worry! Your card is still valid and can be applied by presenting your card in store. To find your Outdoor Experience card code for online use, please use the below code finder by entering your email address used to register. For further assistance or to ask a question please contact us by email: help@tiso.co.uk

Please note this will be the email you gave when purchasing your Outdoor Experience Card. If you have changed your email address since then please contact help@tiso.co.uk or call 0141 559 5454 so we can update our records.