At Alpine Bikes we have been caring for our customers’ bikes for over twenty five years and in
that time have developed a reputation for excellence. Our services are based around the most common needs of
our customers, and all work is undertaken only after a thorough inspection and confirmation of costs with
the customer. Work is carried out by qualified, experienced mechanics to industry standards so you can ride
in the knowledge your bike has been tuned to perfect working order.
For more information, contact or visit your local store and our friendly staff will be able to advise you.
Please contact your local Alpine Bikes store to arrange a convenient date for your service. Or, come
into store with your bike and we will conduct a while-you-wait assessment, free of charge- you can then
go on to book a service appropriate for you.
When you drop off your bike, please make sure it's in a reasonably clean state.
You will be contacted when the service is complete, the bike has been test ridden, and is ready for pick
All Service Packages are inclusive of labour only, and do not include the cost of parts.
Bronze Service - £55
The Bronze Service is like a checkup. We make sure everything is running properly and
tune it up if necessary, inspect for damage, and point out anything that could cause an
issue when riding. Depending on how much you use your bike, a service like this would be
suitable every 3 - 6 months. If your bike has been in storage for a long time, or has
been ridden a lot, you should consider a Silver or Gold service. A Bronze Service
Your gears will be adjusted, and the brake calipers re-aligned if necessary. Your chain
will be lubricated. A mechanic will safety check the complete bike from front to rear.
Full safety check
Frame inspected for damage and wear
Fork aligned & secured
Gears adjusted for smooth operation
Brakes adjusted for optimal operation
Chain checked for wear & lubricated
Drivetrain inspection for wear & damage
Wheel & tyre inspection
Silver Service - £100
Our Silver Service is our most popular service package. Here, you get everything in the
Bronze package, plus a full Brake & Gear service. We will inspect, tune and replace
parts (if necessary) in this service so your bike is in perfect working order. Depending
on how much you use your bike, this service would be suitable roughly every 6 months to
a year. A Silver Service includes:
A comprehensive inspection and bike tune. Your drivetrain (cassette, chainrings,
derailleurs) will be removed and cleaned in our industry-standard parts washer. New
cables will be installed if required. Hydraulic brakes will be bled. Mechanical brakes
will have cables adjusted or replaced as appropriate. Disc rotors will be made true.
Worn Bottom Brackets are also replaced. All points of the bike that require lubrication
will have appropriate oil or grease applied.
All Bronze Service items
Full bike inspection & report
Brake cables checked for stretch and wear or hoses checked for wear &
Brake pad condition checked & pads replaced if required
Braking surfaces checked & cleaned, & rotors straightened where
Brake cables replaced where required or brake system
bled or topped up as necessary
Full brake calliper alignment, setup and adjustment
Gear cables & chain checked for wear and replaced as required
Derailleurs removed from bike, cleaned, re-fitted & lubricated
Gears set up & tuned
Cassette, chainset & bottom bracket inspected & tested. Components removed &
replaced if required. (There may be an additional charge for bottom bracket
Gold Service - £175
Our Gold Service is the full package. A full strip down of your bike, with components
cleaned and re-assembled, replaced if necessary, and put back together in perfect
working order. You get everything included in the Silver Service, plus a Frame & Wheel
service which ensures every part of your bike is carefully considered for perfect
operation. A Gold Service is usually required every 1 to 2 years depending on the amount
of use your bike gets. A Gold Service includes:
A meticulous strip and re-build of your bike. Every part will be cleaned and
re-lubricated, including all bearings (e-bike motors and suspension bearings excepted).
Spoke tension will be adjusted and wheels trued. Includes a free check-up after 6 weeks
to ensure your bike continues to run sweetly.
All Silver Service items
Frame & fork checked for alignment (where possible)
Fork removed, headset wiped down, bearings checked & lubricated or replaced
Bottom bracket removed, bearings checked & lubricated or replaced as required
Frame cleaned and inspected for any signs of damage
Swing arm bearings checked for play & freedom of movement
Wheels removed, inspected and cleaned
Hubs stripped, bearings checked, cleaned, greased or replaced where required
Wheel alignment & spoke tension checked and adjusted
Broken spokes replaced where necessary
Tyres checked & inspected for damage and wear
Tyres replaced if required
Free 6 week check-up
E-Bike Service - £125
As per our Silver Service, but we also check the security of the motor mount, update the firmware, and
resolve any error codes. A full diagnostic report on the motor, the battery and the controller will be